Question 1

How are carers verified on Next-Care-AI-UK?

Accepted Answer

Every carer must upload a current DBS certificate, Right to Work in the UK proof, NI number, three months of address proof bills, training certificates current within 12 months, and two professional references. Our team reviews each submission.

Question 2

What does Next-Care-AI-UK cost?

Accepted Answer

Care seekers pay nothing. A transparent 5% platform fee is added to each invoice. Providers can optionally upgrade to Pro at £29 per 30 days for priority placement and a verified trust badge.

Question 3

How are payments handled?

Accepted Answer

Payments are processed securely by Stripe. Carers receive their net amount via weekly bank transfer. Default payment terms are 14 days from the end of service.

Question 4

Is my data secure?

Accepted Answer

Yes. We are aligned with UK GDPR, the Data Protection Act 2018 and EU GDPR (2016/679). Passwords are bcrypt hashed; sessions use httpOnly cookies; all traffic is TLS 1.3.